Impact of suggestions system on the employee performance in Mazandaran University of Medical Sciences

Hosseini Ashlaghi, Seyyed Mahmud, Heidari Gorji, Ali Morad, Darabinia Morteza, Ranjbar Mansour

Abstract


This study aimed to evaluate the impact of suggestions system on employee performance in Mazandaran University of Medical Sciences through descriptive-survey research.

The population of this study included 1051 employees of Mazandran University of Medical Sciences and the optimal sample size was estimated equal to 281 by the formula of Cochran and they were selected by simple random sampling.

The data was collected by researcher-made questionnaire with 33 questions with 5-point Likert scale. Its content validity was examined based on the views of supervisor and related experts and consultants and the Cronbach’s alpha was estimated equal to 0.79 for its reliability.

The results showed that implementing the suggestions system among the employees of Mazandaran University of Medical Sciences has affected the financial aspects, customer-care, growth and innovation and internal processes of organizational performance.


Keywords


suggestions system, employee performance, financial aspects, customer care, growth and innovation, internal processes

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